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If you need assistance with any of the following services please contact HelpDesk at help@xvand.com or 832-204-4900
       Managed Customer Premise Network
  1. Explanation: Network Engineers will setup a Router and Switch at your office. Both devices will now make up your corporate network. Security reliability and redundancy will be critical components of the Managed Network. Xvand Technology will monitor and maintain your network even attaching our 99.9% uptime guarantee.
  2. Benefit: You will no longer have to worry about purchasing routers or switches as you grow. Also Xvand Technology will handle any issues with your internet connections and in extreme cases failover to different internet connections to maintain service levels. If you have ever worried about your Internet connection going down this is the service for you!
       Managed Customer Premise Devise (single)
  1. Explanation: If you do not have the managed network you can still connect devices into the IsUtility® Network. The most popular devices are printers. Xvand Technology will connect the printer into the IsUtility® System which will be monitored by Network Engineers.
  2. Benefit: Taking the example of the printer. All employees accessing the IsUtility® System will now be able to print to that printer no matter where they are. At home, on the road or half way across the world they can access and print to that printer.
       Customer Premise Managed Workstation
  1. Explanation: Configured and Managed workstations will be provided to your employees. The workstations will be fully configured and monitored by the Xvand Technology support staff. Virus and Spyware protection is included and updated.
  2. Benefit: Never have to worry about the next workstation purchase for any new employee. Simple place your new user request and Xvand Technology engineers take care of everything. Workstations are updated as needed and monitored 24/7/365
       PDA Connectivity (synchronization)
  1. Explanation: For internet enabled Treo, Palm and Microsoft enabled devices. Most common devices are the combo phone and PDA. You can remotely sync them to your corporate email and typically receive: Contacts, Calendar, Email and Tasks. No need for wires or daily synchronizations everything is done automatically.
  2. Benefit: Never miss that important email or forget about that meeting in your outlook calendar. No matter what comes up you will always be in touch with your office and receiving emails and meetings. If your secretary adds a new contact you get it into your phone immediately for quick and easy dialing.
       Blackberry Connectivity (synchronization)
  1. Explanation: Nearly identical to the PDA synchronization. Access your Contacts, Calendar, Email and Tasks from anywhere. No need for any additional software or forwarding services. Your Blackberry is always synchronized and current anywhere, anytime.
  2. Benefit: No need to install iffy software on your computer to forward information to your Blackberry device. If that software failed or your computer died you would lose that synchronization. Not with the IsUtility® System get all of your information to your Blackberry all the time.
       User Shadowing
  1. Explanation: A great tool for distance learning or remote support. The same tools the Xvand Technology Helpdesk uses for its 24/7/365 support. You can setup an employee to be able to remotely control another employee’s IsUtility® System (with permission only). Access to the mouse and keyboard are shared.
  2. Benefit: Great for distance learning so a corporate employee can help another remote employee with an application or other job function. Employees can be lead through a procedure or the trainer can watch and correct by voice commands.
       Print to PDF
  1. Explanation: Allow employees to create PDF documents on the fly with ease. The steps are simple, FILE…PRINT…EdocPrinter and you are done. Simply select where to save the PDF document. Now you can email that document and feel secure that it will not be altered or simply save it for other employees.
  2. Benefit: Easy simple and far more inexpensive then the full Adobe Suite. PDF format allows documents to be secured since they cannot be opened and altered by the recipient. A much better way to send sensitive information versus a word or excel document.
       Fax From the Desktop
  1. Explanation: You can now send a fax straight from within Outlook. No need to print it out since you can fax from the electronic format. It is as easy as opening an email attaching your document to be faxed and entering the fax number. Delivery receipts are returned letting you know the success of the fax.
  2. Benefit: No more printing out the faxes before you fax, no more wasted toner with the receipts, no more waiting in line for the fax, and no more fax machine. Also you can fax from anywhere in the world…those are some great benefits!
       Fax To the Desktop
  1. Explanation: Receive your faxes directly into Outlook. No more waiting for it to arrive eon the machine or for someone to pick it up. Have it appear automatically in your outlook. Combine PDA synchronization to have it appear directly on your PDA or Blackberry! You can even have the fax go into a public folder for multiple people to access.
  2. Benefit: No more paper or toner costs with printed faxes. Stop waiting for faxes or guessing where they are. Best of all increase your office efficiency by receiving faxes immediately into public folders viewable by anyone you want. The best feature is accessing the faxes directly from your PDA or Blackberry device…anywhere you are.
       Web Development Services
  1. Explanation: Xvand Technology can create a custom designed website for your company. They can range from a simple informative website to a complex customer portal. All development from graphic design to programming is done by Xvand Technology employees.
  2. Benefit: It is a great way to separate yourself from the flock and create a unique advantage for your company. Many people decide the worth of a company simply by looking at their website. Having the best or most innovated is extremely important in this day and age.
       Instant Messaging
  1. Explanation: Setup a corporate Instant Messaging service. Employees can now quickly see who is at their desk and communicate with them. No more disturbing them with a phone call or waiting for an email response. It is secure and safe to use.
  2. Benefit: Quick and easy communication between employees. Companies see the biggest benefit from multiple locations. Phone calls cost money and emails need to be written and returned. Instant Messaging allows for instant communication.