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Need Help?
Contact our 24/7 helpdesk anytime:
Call for emergency support
Need help urgently? Call the helpdesk line anytime 24/7.
832 - 204 - 4900
Local PC Support
Local PC Support
- Load "Local PC Viewer" - Allow HelpDesk to assist you with your local system issues
- PC slow: Run defrag and checkdisk
- Microsoft Security Updates - Defend desktop from threats
Login Issues
Login Issues
- Add XVAND.COM to trusted sites - Remove security warnings and automatically switch IsUtility window to full screen during login
Anti-virus/Spyware
Anti-virus/Spyware
- ClamWin Antivirus - ClamWin Free Antivirus.
- Windows Defender - Defend desktop from threats
- Spybot - Search & Destroy detects and removes spyware
- Ad-Aware - Enterprise Console management tool
Miscellaneous
Miscellaneous
- XVAND Support ONLY - use this link ONLY if directed by IsUtility HelpDesk
- Install IsUtility printer driver - Allow to print to printers not originally supported by printer manufactures
- Fix printer mapping - Fix mapping for non-COM, LPT, or USB printers
Tools
Tools
IsUtility
Useful Links
The following links are useful for maintaining your local system outside of IsUtility. As always, please don’t hesitate to contact the helpdesk with questions.
Norton Security/Risk
Track threats to your email, Instant message, file sharing, etc.
http://www.symantec.com/home_homeoffice/security_response/index.jsp
Free Antivirus
ClamWin is a Free Antivirus for Microsoft Windows 98/Me/2000/XP and 2003. http://www.clamwin.com/
Windows Defender
Free program that helps protect your computer against slow performance and security threats caused by spyware and other unwanted software.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Internet Traffic Report
Determine if your Internet problems are global or local.
http://www.internettrafficreport.com/
Phishing Activity
Identity thieves are deceiving consumers into "voluntarily" disclosing their confidential information using a technique known as "phishing". http://www.messagelabs.com/StatisticsThreat/StatisticsThreatType=Phishing